Frequently Asked Questions
Answers to common questions about our concierge cleaning services.
How do I book a cleaning service?
Click the Book Now button, choose your service, date, and time, and you’ll receive an instant confirmation.
Do I need to be home during the cleaning?
No — many clients provide access instructions and we clean while they’re away. If you prefer to be home, that’s fine too.
What’s included in a Standard Cleaning?
Standard Cleaning includes dusting, vacuuming, mopping, kitchen counters, bathroom cleaning, bedroom & living area refresh, and trash removal. See our Services page for full details.
What’s the difference between Standard and Deep Cleaning?
Standard is routine upkeep. Deep Cleaning is a top-to-bottom service that includes baseboards, inside appliances, detailed scrubbing, and attention to hidden dirt and buildup.
Do I need to provide cleaning supplies?
We bring professional-grade supplies and equipment. If you prefer we use your products, just tell us when booking.
Are your cleaners insured and background-checked?
Yes. All team members are vetted, trained, and fully insured for your peace of mind.
Can I reschedule or cancel my appointment?
You can reschedule or cancel up to 24 hours before your appointment without fees. Contact us for exceptions.
Do you offer recurring discounts?
Yes — weekly, bi-weekly, and monthly cleanings receive discounted rates. Recurring service keeps your home consistently fresh.
Still have questions? Call us at 952-649-7777 or contact us online.
We Promise You
Trusted Professionals
Vetted and reliable cleaners.
Luxury Standard
Tailored for upscale homes.
Easy Online Booking
Book in minutes, stress-free.